This review explores whether empathy transfers across the human-animal divide, which has practical implications for how zoos and aquariums conduct their work.
This video shows how keepers can use empathy during guests encounters and also provides a document with best-practices for you to develop your own similar video resource.
Zookeeper Resource Video Read More »
Join us for a learning group where Network Members discuss how they build and evaluate summer camps with empathy at the forefront.
Learning Group: Infusing Empathy into Zoo Summer Camps Read More »
This paper identifies five characterizations used by organizations when highlighting faceless marine animals on their websites. While in-person experiences may support empathy outcomes in visitors, the way these animals are discussed online may contribute to objectification of the animals, impacting conservation outcomes.
This study looked at whether using simple, narrative signs could help the public connect with these animals and develop more understanding attitudes toward people with disabilities.
This manual outlines Woodland Park Zoo’s intentional efforts to create an inclusive and accessible volunteer program through the development of the Volunteer Inclusion Program (VIP).
Volunteer Inclusion Program Guide Read More »
This article featured in AZA’s Connect magazine defines critical anthropomorphism and showcases examples of it being done across the ACE for Wildlife Network.
Rethinking Anthropomorphism Read More »
These videos and accompanying script show what a brief interaction with a guest can look like when effective empathy practices are utilized (or not).
Example Empathy-Informed Interaction: Rhino Interpretation Read More »